MAXIUM COMIX™ — SHIPPING POLICY

Last updated: September 5, 2026

Thank you for ordering from Maxium Comix™.

We want physical comics and collectibles to arrive safely and securely. The following policy explains how processing, preorders, shipping, tracking, and delivery work.

Order Processing

In-stock orders are generally prepared for shipment after payment has been successfully completed.

Processing time is separate from the shipping time provided by the carrier.

Processing times may increase during:

• New comic launches
• Live signing events
• Preorder fulfillment
• Limited-edition releases
• Holidays
• Periods of unusually high order volume

Preorders

Products marked as Preorder are purchased before they are ready for immediate shipment.

The expected release or fulfillment timeframe will normally be listed on the product page.

If a preorder is connected to a Maxium Comix launch or signing event, orders may begin shipping after that event has taken place.

Tracking information will be provided once the applicable order has been packaged and entered into the shipping network where tracking is available.

If an order contains both preorder and in-stock products, the order may be held until all items are available unless otherwise stated.

Signed Products

Signed comics or collectibles may require additional processing time if they are being signed as part of a scheduled event.

Purchasing a signed preorder acknowledges that fulfillment may occur after the signing event.

Shipping Rates

Available shipping methods and their applicable prices are displayed during checkout.

Shipping costs may vary based on:

• Destination
• Package size
• Package weight
• Shipping service selected
• Carrier rates

Canada

Canadian orders are shipped using the delivery options made available at checkout.

Estimated delivery times begin after the package has been handed to the carrier.

United States and International Orders

International shipping may be offered for eligible products and destinations.

International shipments can take longer because of customs processing and international carrier networks.

Customers outside Canada are responsible for any applicable customs duties, import taxes, brokerage charges, or other government fees unless otherwise stated at checkout.

Tracking

When tracking is available, customers will receive tracking information after their order has been fulfilled.

Please allow time for the carrier's tracking system to recognize newly created shipments.

Delivery Estimates

Carrier delivery estimates are not guaranteed delivery dates.

Once a package has been transferred to a shipping carrier, delivery may be affected by circumstances outside the control of Maxium Comix.

These can include weather events, postal disruptions, customs inspections, holidays, transportation delays, or carrier service interruptions.

Incorrect Addresses

Customers are responsible for entering a complete and accurate shipping address.

If you notice an error, contact Maxium Comix as soon as possible.

We cannot guarantee an address can be changed after fulfillment has begun.

Additional shipping charges may apply if an order is returned because an incorrect or incomplete address was supplied.

Returned Packages

If a shipment is returned to Maxium Comix because it was:

• Unclaimed
• Refused
• Addressed incorrectly
• Undeliverable

we will contact the customer when reasonably possible.

Additional shipping charges may be required before the package can be shipped again.

Lost Packages

If tracking indicates that a package has been delayed or potentially lost, contact us and we will assist with the carrier investigation where possible.

A carrier investigation may be required before replacement or refund options can be determined.

Damaged Packages

If your order arrives damaged, please contact Maxium Comix within 14 days of delivery.

Include:

• Your order number
• Photos of the damaged product
• Photos of the shipping packaging
• A brief description of the problem

Please keep the packaging until the claim has been reviewed.

Contact

For shipping questions:

Maxium Comix™

maxmtp001business@gmail.com
Ontario, Canada